Returns & Exchanges

At CPAP.com, we strive to ensure you are satisfied with your sleep therapy equipment. If your purchase doesn't meet your needs, we offer a straightforward return process for unopened or defective items within 30 days of delivery.

Return Process

• 1.
  Request an RMA Number

  Log into your account or contact our customer support team to request a Return Merchandise Authorization (RMA) number for your order.

• 2.
  Package Your Items

  Securely pack the unused items in their original, unopened manufacturer packaging to ensure they are protected during transit.

• 3.
  Label and Ship

  Clearly write your RMA number on the outside of the shipping box and send the package to our designated returns processing center.

• 4.
  Receive Refund or Credit

  Once our technicians inspect the returned equipment, we will issue a refund to your original payment method or apply a store credit within 7-10 business days.